{"id":58076,"date":"2023-02-10T15:25:33","date_gmt":"2023-02-10T14:25:33","guid":{"rendered":"https:\/\/blog.euncet.com\/?p=58076"},"modified":"2026-02-27T14:25:08","modified_gmt":"2026-02-27T13:25:08","slug":"estils-resolucio-conflictes","status":"publish","type":"post","link":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/","title":{"rendered":"Coneix els diferents estils de resoluci\u00f3 de conflictes"},"content":{"rendered":"<p><span data-contrast=\"auto\">Els \u00e9ssers humans som \u00e9ssers relacionals i, com a tal, \u00e9s com\u00fa que es produeixin friccions a la vida quotidiana, ja sigui amb la parella, amb els amics o amb la fam\u00edlia. Ara b\u00e9, qu\u00e8 passa quan succeeix a la feina? <strong>Com s&#8217;ha de gestionar el conflicte?<\/strong><\/span><strong>\u00a0<\/strong><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdNDEX DE CONTINGUTS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #222222;color:#222222\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #222222;color:#222222\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Quins_son_els_diferents_estils_de_resolucio_de_conflictes\" >Quins s\u00f3n els diferents estils de resoluci\u00f3 de conflictes?\u00a0<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Estil_competitiu\" >Estil competitiu\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Estil_compromes\" >Estil comprom\u00e8s\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Estil_evasiu\" >Estil evasiu\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Estil_complaent_o_de_cessio\" >Estil complaent o de cessi\u00f3\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Estil_collaboratiu\" >Estil col\u00b7laboratiu\u00a0<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Tipus_de_conflictes_laborals_i_altres_factors_que_has_de_tenir_en_compte\" >Tipus de conflictes laborals i altres factors que has de tenir en compte\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Etapes_dun_conflicte_laboral\" >Etapes d\u2019un conflicte laboral\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#Consells_per_desescalar_un_conflicte\" >Consells per desescalar un conflicte\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><span data-contrast=\"auto\">En el seg\u00fcent article, t&#8217;expliquem els diferents<strong> estils que existeixen per a les resolucions de conflictes<\/strong> i altres factors que hem de tenir en compte a l&#8217;hora de trobar una soluci\u00f3 que satisfaci el m\u00e0xim els interessos de les persones implicades.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2023\/01\/cuales-son-los-distintos-estilos-resolucion-conflictos.jpg\" alt=\"\u00bfCu\u00e1les son los distintos estilos de resoluci\u00f3n de conflictos? Euncet Business School.\" width=\"750\" height=\"300\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Quins_son_els_diferents_estils_de_resolucio_de_conflictes\"><\/span><span class=\"TextRun SCXW234621435 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW234621435 BCX0\" data-ccp-parastyle=\"heading 2\">Quins s\u00f3n els diferents estils de resoluci\u00f3 de conflictes?<\/span><\/span><span class=\"EOP SCXW234621435 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">La conviv\u00e8ncia i l&#8217;ambient de treball implica que els col\u00b7laboradors es relacionin entre ells durant moltes hores al dia per tal d&#8217;aconseguir complir amb els objectius corporatius establerts.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00c9s important ser conscients que <strong>els conflictes a la feina s\u00f3n inevitables<\/strong>, \u00e9s a dir, en ambients d&#8217;estr\u00e8s i pressi\u00f3 \u00e9s normal que sorgeixin <strong>difer\u00e8ncies o desacords<\/strong>; i tamb\u00e9 s\u00f3n necessaris perqu\u00e8,<strong> si se saben afrontar, poden ser una oportunitat<\/strong> perqu\u00e8 els treballadors creixin professionalment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Aix\u00ed i tot, treballar per una <strong>resoluci\u00f3 de conflictes efectiva<\/strong> ser\u00e0 clau per vetllar per un bon ambient laboral.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Et pot interessar:<\/span><\/b><a href=\"https:\/\/blog.euncet.com\/soft-skills-que-son-importancia\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"auto\"> Soft skills: Qu\u00e8 s\u00f3n i per qu\u00e8 s\u00f3n importants per a un directiu<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A continuaci\u00f3, t\u2019ensenyem els cinc tipus d&#8217;estils m\u00e9s utilitzats en la resoluci\u00f3 de conflictes:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estil_competitiu\"><\/span><span class=\"TextRun SCXW211375449 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW211375449 BCX0\" data-ccp-parastyle=\"heading 3\">Estil competitiu<\/span><\/span><span class=\"EOP SCXW211375449 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Com indica el nom, l&#8217;<strong>estil competitiu<\/strong> es caracteritza per<strong> buscar guanyar i no voler cedir.<\/strong> \u00c9s l&#8217;<strong>estil de gesti\u00f3 de conflictes<\/strong> m\u00e9s taxatiu i el que menys en compte t\u00e9 l&#8217;altra part implicada i els seus interessos.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Malgrat ser un estil que es basa a utilitzar el punt de vista individual per invalidar les opinions alienes oposades, \u00e9s aconsellable aplicar-lo en aquells casos en qu\u00e8 el <strong>conflicte s&#8217;allarga en el temps i no ofereix una altra alternativa com a resultat.<\/strong><\/span><strong>\u00a0<\/strong><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estil_compromes\"><\/span><span class=\"TextRun SCXW19711144 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW19711144 BCX0\" data-ccp-parastyle=\"heading 3\">Estil comprom\u00e8s<\/span><\/span><span class=\"EOP SCXW19711144 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span class=\"TextRun SCXW232347247 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW232347247 BCX0\"><span class=\"TextRun SCXW159257502 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW159257502 BCX0\"><span class=\"TextRun SCXW64257765 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW64257765 BCX0\">Aquest estil s\u2019aplica en aquelles situacions en qu\u00e8 cal <strong>assolir una soluci\u00f3 immediata<\/strong> satisfent parcialment totes les persones involucrades. Com que \u00e9s un recurs emprat en situacions m\u00e9s extremes que intenta buscar un punt mitj\u00e0, els resultats no satisfan del tot les parts que disten dels altres interessos.<\/span><\/span><span class=\"EOP SCXW64257765 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/span><\/span><\/span><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estil_evasiu\"><\/span><span class=\"TextRun SCXW223274658 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW223274658 BCX0\" data-ccp-parastyle=\"heading 3\">Estil evasiu<\/span><\/span><span class=\"EOP SCXW223274658 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">En aquest cas, es busca <strong>posposar o esquivar el conflicte<\/strong>, ja que es considera que el problema \u00e9s trivial o implica tenir una conversa dif\u00edcil i que, per tant, no compensar\u00e0 els resultats amb l&#8217;esfor\u00e7 que implica gestionar-lo.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">L\u2019estil evasiu sol emprar-se en situacions de poca import\u00e0ncia i que es poden resoldre amb el temps.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estil_complaent_o_de_cessio\"><\/span><span class=\"TextRun SCXW195296914 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW195296914 BCX0\" data-ccp-parastyle=\"heading 3\">Estil complaent o de cessi\u00f3<\/span><\/span><span class=\"EOP SCXW195296914 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">A difer\u00e8ncia de l&#8217;estil competitiu, l<strong>&#8216;estil complaent o de cessi\u00f3<\/strong> es basa a <strong>prioritzar els interessos dels altres<\/strong>, deixant aix\u00ed de banda les necessitats pr\u00f2pies.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00c9s com\u00fa acudir-hi quan l&#8217;inter\u00e8s per la q\u00fcesti\u00f3 en conflicte no t&#8217;interessa gaire o et sents en l&#8217;obligaci\u00f3 d&#8217;acceptar l&#8217;altre punt de vista perqu\u00e8 no et queda cap altra opci\u00f3.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Estil_collaboratiu\"><\/span><span class=\"TextRun SCXW252865893 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW252865893 BCX0\" data-ccp-parastyle=\"heading 3\">Estil <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW252865893 BCX0\" data-ccp-parastyle=\"heading 3\">col\u00b7laboratiu<\/span><\/span><span class=\"EOP SCXW252865893 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Possiblement, aquest sigui l&#8217;<strong>estil de gesti\u00f3 de conflictes m\u00e9s equitatiu<\/strong>, ja que l&#8217;estil col\u00b7laboratiu busca una <strong>soluci\u00f3 que aconsegueixi satisfer totes les parts implicades<\/strong>, \u00e9s a dir, guanyar-guanyar.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Aposta pels beneficis compartits i per abordar m\u00faltiples perspectives per assolir que totes les parts se sentin representades en la soluci\u00f3 proposada. Malgrat ser l&#8217;estil m\u00e9s efectiu, \u00e9s tamb\u00e9 el que implica un major esfor\u00e7 de recursos.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Et pot interessar:<\/span><\/b><a href=\"https:\/\/blog.euncet.com\/ca\/resolucio-conflictes\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"auto\"> T\u00e8cniques per al rol del l\u00edder en la resoluci\u00f3 de conflictes<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2023\/01\/tipos-de-conflictos-laborales.jpg\" alt=\"Tipos de conflictos laborales y otros factores que debes tener en cuenta. Blog de Euncet.\" width=\"750\" height=\"300\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tipus_de_conflictes_laborals_i_altres_factors_que_has_de_tenir_en_compte\"><\/span><span class=\"TextRun SCXW86307011 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW86307011 BCX0\" data-ccp-parastyle=\"heading 2\">Tipus de conflictes laborals i altres factors que has de tenir en compte<\/span><\/span><span class=\"EOP SCXW86307011 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">Hi ha tants tipus de conflicte com escenaris i persones implicades. A continuaci\u00f3, t\u2019ensenyem alguns d&#8217;ells segons els diversos factors que cal considerar:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Causes que ho provoquin: <\/span><\/b><span data-contrast=\"auto\">la relaci\u00f3 entre els col\u00b7laboradors, la circulaci\u00f3 d&#8217;informacions falses o rumors, interessos oposats, m\u00e8todes de treball, pressi\u00f3, desacord en els rols o difer\u00e8ncia en els valors personals, entre d&#8217;altres.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Naturalesa del conflicte: <\/span><\/b><span data-contrast=\"auto\">quan no tenen una base objectiva, hi ha un problema superficial del qual en subjau un altre de m\u00e9s complex, les parts no s\u00f3n conscients de les difer\u00e8ncies que existeixen i no perceben el conflicte com a tal&#8230;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Parts implicades: <\/span><\/b><span data-contrast=\"auto\">intrapersonals, entre col\u00b7laboradors, quan s&#8217;impliquen grups o departaments, entre diferents empreses&#8230;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Conseq\u00fc\u00e8ncies per a l\u2019empresa:<\/span><\/b><span data-contrast=\"auto\"> poden ser funcionals, quan s\u00f3n conflictes en els quals es pret\u00e9n assolir un objectiu d\u2019inter\u00e8s empresarial, o disfuncionals, quan suposen un obstacle per a la consecuci\u00f3 dels objectius corporatius.<\/span><\/li>\n<\/ol>\n<h2><img decoding=\"async\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2023\/01\/etapas-de-un-conflicto-laboral.jpg\" alt=\"Etapas de un conflicto laboral. Euncet Business School.\" width=\"750\" height=\"300\" \/><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Etapes_dun_conflicte_laboral\"><\/span><span class=\"TextRun SCXW235494363 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW235494363 BCX0\" data-ccp-parastyle=\"heading 2\">Etapes d\u2019un conflicte laboral<\/span><\/span><span class=\"EOP SCXW235494363 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span class=\"TextRun SCXW40035235 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW40035235 BCX0\">Des que apareix un conflicte en l&#8217;\u00e0mbit del treball, aquest passa per quatre estats:<\/span><\/span><span class=\"EOP SCXW40035235 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Poppins; font-size: 26px; font-weight: bold; text-transform: uppercase;\">1. Origen<\/span><\/p>\n<p><span class=\"TextRun SCXW33402277 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW33402277 BCX0\">Hi ha un detonant que fa que es generi un conflicte d&#8217;interessos entre les parts implicades. \u00c9s important detectar les motivacions de la seva aparici\u00f3 per mitigar i evitar que el conflicte es magnifiqui.<\/span><\/span><span class=\"EOP SCXW33402277 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Poppins; font-size: 26px; font-weight: bold; text-transform: uppercase;\">2. Escalada<\/span><\/p>\n<p><span class=\"TextRun SCXW52370623 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW52370623 BCX0\">Aquesta etapa \u00e9s crucial, ja que, si el conflicte no es detecta a temps, el m\u00e9s probable \u00e9s que augmenti la seva complexitat i el seu impacte donant lloc a la crisi.<\/span><\/span><span class=\"EOP SCXW52370623 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Poppins; font-size: 26px; font-weight: bold; text-transform: uppercase;\">3. Crisi<\/span><\/p>\n<p><span class=\"TextRun SCXW197399847 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW197399847 BCX0\">Arribats a aquest punt, la confrontaci\u00f3 entre les parts implicades \u00e9s latent. Cap d&#8217;elles est\u00e0 disposada a cedir, per la qual cosa, si no s&#8217; actua, el conflicte pot perdurar o quedar-se sense resoldre.<\/span><\/span><span class=\"EOP SCXW197399847 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Poppins; font-size: 26px; font-weight: bold; text-transform: uppercase;\">4. Negociaci\u00f3<\/span><\/p>\n<p><span class=\"TextRun SCXW81311656 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW81311656 BCX0\">En la fase de negociaci\u00f3, es busca l\u2019entesa entre ambdues parts, \u00e9s a dir, trobar una soluci\u00f3 que satisfaci, al m\u00e0xim possible, els interessos de tots dos.<\/span><\/span><span class=\"EOP SCXW81311656 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><span style=\"font-family: Poppins; font-size: 26px; font-weight: bold; text-transform: uppercase;\">5. Resoluci\u00f3<\/span><\/p>\n<p><span data-contrast=\"auto\">L\u2019etapa de resoluci\u00f3 \u00e9s la que posa punt final al conflicte, ja que acaba amb la presa d\u2019una decisi\u00f3 per la part mediadora o per les implicades.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Malgrat que aquestes s\u00f3n les cinc fases que trobem en un conflicte, si es fa una detecci\u00f3 preco\u00e7 de la problem\u00e0tica, les etapes d&#8217;Escalada i Crisi no es donen, per la qual cosa es passa directament de l&#8217;Origen a la Negociaci\u00f3 i Resoluci\u00f3.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><strong><span class=\"TextRun SCXW178662501 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW178662501 BCX0\">Et pot interessar:<\/span><\/span><\/strong><a class=\"Hyperlink SCXW178662501 BCX0\" href=\"https:\/\/blog.euncet.com\/ca\/neurociencia-i-management-per-liderar-mes-eficac\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW178662501 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW178662501 BCX0\" data-ccp-charstyle=\"Hyperlink\"> Neuroci\u00e8ncia i management per liderar efica\u00e7ment el teu equip<\/span><\/span><\/a><span class=\"EOP SCXW178662501 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2023\/01\/consejos-para-desescalar-un-conflicto.jpg\" alt=\"Consejos para desescalar un conflicto. Euncet Business School.\" width=\"750\" height=\"300\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Consells_per_desescalar_un_conflicte\"><\/span><span class=\"TextRun SCXW163617885 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW163617885 BCX0\" data-ccp-parastyle=\"heading 2\">Consells per desescalar un conflicte<\/span><\/span><span class=\"EOP SCXW163617885 BCX0\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">Hi ha opcions que has de considerar a l&#8217;hora d&#8217;evitar que un problema es converteixi en un conflicte i tingui un impacte negatiu en l&#8217;ambient laboral. A continuaci\u00f3, et donem alguns consells que has de tenir en compte <strong>per desescalar una disputa laboral<\/strong> i reduir aix\u00ed la seva intensitat fins a trobar una soluci\u00f3 al problema:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}\">\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Redueix la tensi\u00f3 de l&#8217;ambient<\/strong> per aconseguir reprendre un punt d&#8217;equilibri entre les parts implicades, ja que aix\u00f2 ajudar\u00e0 a reprendre el di\u00e0leg.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Detecta el focus del problema i els interessos i les necessitats<\/strong> de les parts implicades perqu\u00e8 aix\u00ed es pugui reprendre el di\u00e0leg per con\u00e8ixer els diferents punts de vista i intentar trobar els punts en com\u00fa i una possible soluci\u00f3.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Millorar la relaci\u00f3<\/strong> per transformar el conflicte i desescalar la seva intensitat. \u00c9s important tenir predisposici\u00f3 a l\u2019entesa per assolir aix\u00ed una soluci\u00f3 r\u00e0pida, que aconsegueixi satisfer les necessitats de les parts implicades de la forma m\u00e9s equitativa possible.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%1.\" data-font=\"Calibri\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\"><strong>Mantenir un di\u00e0leg constructiu<\/strong> i controlar l&#8217;animadversi\u00f3 prenent consci\u00e8ncia de la fase i els estats en qu\u00e8 es troben les parts implicades.<\/span><br \/>\n<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.euncet.com\/ca\/executive-education\/postgrau-lideratge-habilitats-directives\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-59141 size-full\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2023\/02\/9-PLHD-Horizontal.gif\" alt=\"\" width=\"750\" height=\"230\" \/><\/a><\/p>\n<p><span data-contrast=\"auto\"><span class=\"TextRun SCXW8775699 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8775699 BCX0\">Si vols saber altres t\u00e8cniques i eines amb les quals poder millorar la gesti\u00f3 entre els teus col\u00b7laboradors i els teus departaments, no et pots perdre el<\/span><\/span><a href=\"https:\/\/www.euncet.com\/ca\/executive-education\/postgrau-lideratge-habilitats-directives\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"TextRun Underlined SCXW8775699 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8775699 BCX0\" data-ccp-charstyle=\"Hyperlink\"> postgrau en Lideratge i Habilitats Directives de l\u2019Euncet Business School<\/span><\/span><span class=\"TextRun SCXW8775699 BCX0\" lang=\"CA\" xml:lang=\"CA\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW8775699 BCX0\">.<\/span><\/span><span class=\"EOP SCXW8775699 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/strong><\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Els \u00e9ssers humans som \u00e9ssers relacionals i, com a tal, \u00e9s com\u00fa que es produeixin friccions a la vida quotidiana, ja sigui amb la parella, amb els amics o amb la fam\u00edlia. Ara b\u00e9, qu\u00e8 passa quan succeeix a la feina? Com s&#8217;ha de gestionar el conflicte?\u00a0 En el seg\u00fcent article, t&#8217;expliquem els diferents estils [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":57737,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[453],"tags":[],"class_list":["post-58076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-management-ca"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School<\/title>\n<meta name=\"description\" content=\"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School\" \/>\n<meta property=\"og:description\" content=\"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/\" \/>\n<meta property=\"og:site_name\" content=\"Euncet Business School\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/euncet\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-10T14:25:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T13:25:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"560\" \/>\n\t<meta property=\"og:image:height\" content=\"416\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"euncet\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@euncet\" \/>\n<meta name=\"twitter:site\" content=\"@euncet\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"euncet\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/\"},\"author\":{\"name\":\"euncet\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/#\\\/schema\\\/person\\\/8253e592273eb1f7a48788902ca03268\"},\"headline\":\"Coneix els diferents estils de resoluci\u00f3 de conflictes\",\"datePublished\":\"2023-02-10T14:25:33+00:00\",\"dateModified\":\"2026-02-27T13:25:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/\"},\"wordCount\":1271,\"image\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/estilos-resolucion-conflictos.jpg\",\"articleSection\":[\"Leadership &amp; Management: tend\u00e8ncies\"],\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/\",\"url\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/\",\"name\":\"Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/estilos-resolucion-conflictos.jpg\",\"datePublished\":\"2023-02-10T14:25:33+00:00\",\"dateModified\":\"2026-02-27T13:25:08+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/#\\\/schema\\\/person\\\/8253e592273eb1f7a48788902ca03268\"},\"description\":\"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/estilos-resolucion-conflictos.jpg\",\"contentUrl\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/estilos-resolucion-conflictos.jpg\",\"width\":560,\"height\":416,\"caption\":\"En este post, hablamos de los diferentes estilos de resoluci\u00f3n de conflictos.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/estils-resolucio-conflictes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Coneix els diferents estils de resoluci\u00f3 de conflictes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/\",\"name\":\"Euncet Business School\",\"description\":\"Escuela de negocios\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/#\\\/schema\\\/person\\\/8253e592273eb1f7a48788902ca03268\",\"name\":\"euncet\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g\",\"caption\":\"euncet\"},\"url\":\"https:\\\/\\\/www.euncet.com\\\/blog\\\/ca\\\/author\\\/euncet\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School","description":"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/","og_locale":"ca_ES","og_type":"article","og_title":"Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School","og_description":"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.","og_url":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/","og_site_name":"Euncet Business School","article_publisher":"https:\/\/www.facebook.com\/euncet","article_published_time":"2023-02-10T14:25:33+00:00","article_modified_time":"2026-02-27T13:25:08+00:00","og_image":[{"width":560,"height":416,"url":"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg","type":"image\/jpeg"}],"author":"euncet","twitter_card":"summary_large_image","twitter_creator":"@euncet","twitter_site":"@euncet","twitter_misc":{"Escrit per":"euncet","Temps estimat de lectura":"7 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#article","isPartOf":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/"},"author":{"name":"euncet","@id":"https:\/\/www.euncet.com\/blog\/ca\/#\/schema\/person\/8253e592273eb1f7a48788902ca03268"},"headline":"Coneix els diferents estils de resoluci\u00f3 de conflictes","datePublished":"2023-02-10T14:25:33+00:00","dateModified":"2026-02-27T13:25:08+00:00","mainEntityOfPage":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/"},"wordCount":1271,"image":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#primaryimage"},"thumbnailUrl":"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg","articleSection":["Leadership &amp; Management: tend\u00e8ncies"],"inLanguage":"ca"},{"@type":"WebPage","@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/","url":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/","name":"Diferents estils de resoluci\u00f3 de conflictes | Euncet Business School","isPartOf":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#primaryimage"},"image":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#primaryimage"},"thumbnailUrl":"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg","datePublished":"2023-02-10T14:25:33+00:00","dateModified":"2026-02-27T13:25:08+00:00","author":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/#\/schema\/person\/8253e592273eb1f7a48788902ca03268"},"description":"Hi ha diferents estils de resoluci\u00f3 de conflictes que tot l\u00edder ha de con\u00e8ixer i avaluar quin \u00e9s el m\u00e9s convenient segons el conflicte a gestionar.","breadcrumb":{"@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/"]}]},{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#primaryimage","url":"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg","contentUrl":"https:\/\/www.euncet.com\/blog\/wp-content\/uploads\/2023\/02\/estilos-resolucion-conflictos.jpg","width":560,"height":416,"caption":"En este post, hablamos de los diferentes estilos de resoluci\u00f3n de conflictos."},{"@type":"BreadcrumbList","@id":"https:\/\/www.euncet.com\/blog\/ca\/estils-resolucio-conflictes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.euncet.com\/blog\/ca\/"},{"@type":"ListItem","position":2,"name":"Coneix els diferents estils de resoluci\u00f3 de conflictes"}]},{"@type":"WebSite","@id":"https:\/\/www.euncet.com\/blog\/ca\/#website","url":"https:\/\/www.euncet.com\/blog\/ca\/","name":"Euncet Business School","description":"Escuela de negocios","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.euncet.com\/blog\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Person","@id":"https:\/\/www.euncet.com\/blog\/ca\/#\/schema\/person\/8253e592273eb1f7a48788902ca03268","name":"euncet","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/secure.gravatar.com\/avatar\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ee2ce5f049e82b74bcc6b8db4c5e9c717e35544f3cde91d14a3daa9827fe21f0?s=96&d=mm&r=g","caption":"euncet"},"url":"https:\/\/www.euncet.com\/blog\/ca\/author\/euncet\/"}]}},"_links":{"self":[{"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/posts\/58076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/comments?post=58076"}],"version-history":[{"count":1,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/posts\/58076\/revisions"}],"predecessor-version":[{"id":66984,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/posts\/58076\/revisions\/66984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/media\/57737"}],"wp:attachment":[{"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/media?parent=58076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/categories?post=58076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euncet.com\/blog\/ca\/wp-json\/wp\/v2\/tags?post=58076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}