{"id":62893,"date":"2019-03-04T12:46:40","date_gmt":"2019-03-04T11:46:40","guid":{"rendered":"https:\/\/blog.euncet.com\/?p=62893"},"modified":"2024-11-28T11:22:13","modified_gmt":"2024-11-28T10:22:13","slug":"importancia-de-la-empatia-si-ets-directiu","status":"publish","type":"post","link":"https:\/\/www.euncet.com\/blog\/ca\/importancia-de-la-empatia-si-ets-directiu\/","title":{"rendered":"La import\u00e0ncia de l&#8217;empatia si ets directiu d&#8217;una empresa"},"content":{"rendered":"<p><span data-contrast=\"none\">L&#8217;empatia \u00e9s una habilitat humana inclosa en el terme de la intel\u00b7lig\u00e8ncia emocional. Aquesta actitud est\u00e0 molt ben valorada en la societat i, en el cas de les empreses encara m\u00e9s. L\u2019<\/span><b><span data-contrast=\"none\">empatia si ets directiu<\/span><\/b><span data-contrast=\"none\"> es fa m\u00e9s necess\u00e0ria per motivar, entendre i satisfer l&#8217;equip de treball.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdNDEX DE CONTINGUTS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #222222;color:#222222\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #222222;color:#222222\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.euncet.com\/blog\/ca\/importancia-de-la-empatia-si-ets-directiu\/#Que_es_lempatia\" >Qu\u00e8 \u00e9s l&#8217;empatia?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.euncet.com\/blog\/ca\/importancia-de-la-empatia-si-ets-directiu\/#Com_entendre_lempatia_si_ets_directiu_i_per_a_que_serveix\" >Com entendre l&#8217;empatia si ets directiu i per a qu\u00e8 serveix?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.euncet.com\/blog\/ca\/importancia-de-la-empatia-si-ets-directiu\/#Com_millorar_lempatia_laboral\" >Com millorar l&#8217;empatia laboral?\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><span data-contrast=\"none\">Avui dia no podem entendre un ecosistema directiu sense l&#8217;empatia. Per aix\u00f2, i per aprendre m\u00e9s sobre ella i veure el seu efecte en una companyia, avui et comptem tot el que necessites saber.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Que_es_lempatia\"><\/span><span class=\"TextRun SCXW217991267 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW217991267 BCX0\" data-ccp-parastyle=\"heading 2\">Qu\u00e8<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW217991267 BCX0\" data-ccp-parastyle=\"heading 2\">\u00e9s<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW217991267 BCX0\" data-ccp-parastyle=\"heading 2\">l&#8217;empatia<\/span><span class=\"NormalTextRun SCXW217991267 BCX0\" data-ccp-parastyle=\"heading 2\">?<\/span><\/span><span class=\"EOP SCXW217991267 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:540}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">Se sol dir que l&#8217;empatia \u00e9s l&#8217;exercici de posar-se a la pell de l&#8217;altre per interpretar els seus pensaments. \u00c9s la forma que es t\u00e9 per con\u00e8ixer el que es pensa i el que se sent. D&#8217;aquesta manera es pot fer un sup\u00f2sit sobre com es pot portar una relaci\u00f3 entre dues persones. El millor que t\u00e9 aquesta habilitat \u00e9s la capacitat d&#8217;aprendre i poder aplicar l&#8217;apr\u00e8s per millorar.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">L&#8217;empatia si ets directiu et servir\u00e0 per resoldre els problemes des d&#8217;una perspectiva diferent. O per trobar solucions diferents, per habilitar vincles m\u00e9s positius amb prove\u00efdors, socis i empleats.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Com_entendre_lempatia_si_ets_directiu_i_per_a_que_serveix\"><\/span><span class=\"TextRun SCXW27507045 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">Com<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">entendre<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">l&#8217;empatia<\/span><span class=\"NormalTextRun SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\"> si <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">ets<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">directiu<\/span><span class=\"NormalTextRun SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\"> i per a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">qu\u00e8<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">serveix<\/span><span class=\"NormalTextRun SCXW27507045 BCX0\" data-ccp-parastyle=\"heading 2\">?<\/span><\/span><span class=\"EOP SCXW27507045 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:540}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">Els humans tenim la necessitat de saber i entendre els sentiments dels altres. Aix\u00ed com les seves reaccions i la motivaci\u00f3 de les seves accions o paraules.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Com ja hem vist, <strong>l&#8217;empatia \u00e9s la capacitat de poder experimentar la realitat dels altres per poder posar-se al seu lloc.<\/strong> Es considera que \u00e9s l&#8217;acceptaci\u00f3 dels sentiments o pensaments que poden tenir els empleats. Aquests sentiments i pensaments afecten en les accions que es desenvolupen en un lloc de treball o en la presa de decisions. Per aquest motiu els directius d&#8217;una empresa necessiten entendre i interactuar davant aquestes situacions.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<h3><span class=\"TextRun SCXW128815269 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW128815269 BCX0\" data-ccp-parastyle=\"heading 3\">FUNCIONS DE L&#8217; EMPATIA EN EL LIDERATGE<\/span><\/span><span class=\"EOP SCXW128815269 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:450}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">Al sector empresarial es parla molt de l&#8217;alta competitivitat, per\u00f2, sovint, s&#8217;oblida que sense l&#8217;empatia el bon funcionament d&#8217;una organitzaci\u00f3 no est\u00e0 garantit.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">En els departaments de recursos humans i en els de direcci\u00f3 s&#8217;ha traslladat la tasca de desenvolupar i procurar per aquest aspecte. Aix\u00f2 \u00e9s perqu\u00e8 aquests departaments treballen directament amb les persones. Per\u00f2, sigui com sigui, l&#8217;aplicaci\u00f3 de l&#8217;empatia pot afavorir molts \u00e0mbits:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\">Augment del treball col\u00b7laboratiu.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Facilita la retenci\u00f3 de talent.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Ajuda a determinar el bon o mal estat de la plantilla. Si es detecta un mal ambient, facilita la bona entesa.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Facilita la construcci\u00f3 de relacions agradables, fortes i compromeses.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Fomenta el respecte i el suport cap a un grup de gent i cap a l&#8217; empresa i els seus projectes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>La empat\u00eda si eres directivo te servir\u00e1 para cohesionar los equipos de trabajo y los departamentos de una empresa. Adem\u00e1s, ser\u00e1 la clave para retener talento y motivar a los trabajadores. Aunque la empat\u00eda tambi\u00e9n puede ayudar en las relaciones externas con clientes y proveedores.<\/p>\n<p><span class=\"TextRun SCXW43845032 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">Sens<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">dubte<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">\u00e9s<\/span> <\/span><strong><span class=\"TextRun SCXW43845032 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW43845032 BCX0\">una de les <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">claus<\/span><span class=\"NormalTextRun SCXW43845032 BCX0\"> de <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">l&#8217;\u00e8xit<\/span><span class=\"NormalTextRun SCXW43845032 BCX0\"> empresarial <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">d&#8217;aquest<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW43845032 BCX0\">segle<\/span><\/span><span class=\"TextRun SCXW43845032 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW43845032 BCX0\">.<\/span><\/span><span class=\"EOP SCXW43845032 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/strong><\/p>\n<p><a href=\"https:\/\/www.euncet.es\/es\/executive-education\/mba-barcelona\" target=\"_blank\" rel=\"noopener noreferrer\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-52414 size-full\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2019\/01\/1.-EMBA.gif\" alt=\"\" width=\"755\" height=\"241\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Com_millorar_lempatia_laboral\"><\/span><span class=\"TextRun SCXW252671787 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW252671787 BCX0\" data-ccp-parastyle=\"heading 2\">Com<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW252671787 BCX0\" data-ccp-parastyle=\"heading 2\">millorar<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW252671787 BCX0\" data-ccp-parastyle=\"heading 2\">l&#8217;empatia<\/span><span class=\"NormalTextRun SCXW252671787 BCX0\" data-ccp-parastyle=\"heading 2\"> laboral?<\/span><\/span><span class=\"EOP SCXW252671787 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:540}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">Per sort, l&#8217;empatia pot ser desenvolupada i treballada. Aquesta compet\u00e8ncia de la intel\u00b7lig\u00e8ncia emocional pot ser treballada per millorar-la. Es pot fer seguint tres passos, s\u00f3n aquests:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Escoltar activament.<\/span><\/b><span data-contrast=\"none\"> L&#8217;empatia es pot millorar escoltant i acceptant els suggeriments dels altres. Per aquest motiu, cal parar atenci\u00f3 a tot el que se&#8217;ns diu.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Analitzar els sentiments.<\/span><\/b><span data-contrast=\"none\"> Despr\u00e9s de saber el pensament d&#8217;una persona arriba el moment d&#8217;analitzar qu\u00e8 ha volgut dir l&#8217;altra persona. \u00c9s a dir, posar-se al seu lloc per entendre.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Prestar atenci\u00f3<\/span><\/b><span data-contrast=\"none\">. O, en altres paraules, comprendre el que passa. Entendre el que es diu i com es diu. S&#8217;ha de parar atenci\u00f3 al qu\u00e8 es diu, com es diu i tot el seu significat.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">La import\u00e0ncia de l&#8217;empatia si ets directiu d&#8217;una empresa \u00e9s vital per al seu bon funcionament i per cohesionar l&#8217;equip de treball. Pots aconseguir-ho si segueixes amb atenci\u00f3 aquests passos i recomanacions o tamb\u00e9 pots aprendre aquesta i altres t\u00e8cniques en el nostre <\/span><a href=\"https:\/\/www.euncet.com\/ca\/executive-education\/mba-barcelona\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">postgrau en Lideratge i Habilitats Directives<\/span><\/a><span data-contrast=\"none\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;empatia \u00e9s una habilitat humana inclosa en el terme de la intel\u00b7lig\u00e8ncia emocional. Aquesta actitud est\u00e0 molt ben valorada en la societat i, en el cas de les empreses encara m\u00e9s. L\u2019empatia si ets directiu es fa m\u00e9s necess\u00e0ria per motivar, entendre i satisfer l&#8217;equip de treball.\u00a0 Avui dia no podem entendre un ecosistema directiu [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":40532,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[453],"tags":[],"class_list":["post-62893","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-management-ca"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La import\u00e0ncia de l&#039;empatia si ets directiu d&#039;una empresa<\/title>\n<meta name=\"description\" content=\"L&#039;empatia si ets directiu es fa m\u00e9s necess\u00e0ria per a motivar, entendre i satisfer a l&#039;equip de treball. 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