{"id":62949,"date":"2020-10-30T10:38:52","date_gmt":"2020-10-30T09:38:52","guid":{"rendered":"https:\/\/blog.euncet.com\/?p=62949"},"modified":"2024-07-05T10:27:43","modified_gmt":"2024-07-05T08:27:43","slug":"direccio-operacions-que-es-i-funcions","status":"publish","type":"post","link":"https:\/\/www.euncet.com\/blog\/ca\/direccio-operacions-que-es-i-funcions\/","title":{"rendered":"Direcci\u00f3 d\u2019operacions: qu\u00e8 \u00e9s i quines s\u00f3n les seves funcions"},"content":{"rendered":"<p><span data-contrast=\"none\">Una de les <\/span><b><span data-contrast=\"none\">\u00e0rees funcionals<\/span><\/b><span data-contrast=\"none\"> de qualsevol empresa \u00e9s la <\/span><b><span data-contrast=\"none\">Direcci\u00f3 d&#8217;Operacions (DO)<\/span><\/b><span data-contrast=\"none\">. Ser conscient de la seva rellev\u00e0ncia pot ser un factor decisiu per al rumb del negoci.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdNDEX DE CONTINGUTS<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #222222;color:#222222\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #222222;color:#222222\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.euncet.com\/blog\/ca\/direccio-operacions-que-es-i-funcions\/#Que_es_la_direccio_doperacions\" >Qu\u00e8 \u00e9s la direcci\u00f3 d&#8217;operacions?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.euncet.com\/blog\/ca\/direccio-operacions-que-es-i-funcions\/#Funcions_del_director_doperacions\" >Funcions del director d&#8217;operacions\u00a0<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.euncet.com\/blog\/ca\/direccio-operacions-que-es-i-funcions\/#ENTRE_LES_SEVES_PRINCIPALS_FUNCIONS_HA_DE\" >ENTRE LES SEVES PRINCIPALS FUNCIONS HA DE:\u00a0<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p><span data-contrast=\"none\">Al llarg de les \u00faltimes d\u00e8cades amb la globalitzaci\u00f3 dels mercats, les operacions han experimentat canvis significatius. <\/span><b><span data-contrast=\"none\">S&#8217;han transformat els processos i les organitzacions de les companyies<\/span><\/b><span data-contrast=\"none\">: des de l&#8217;outsourcing de la producci\u00f3 i\/o la distribuci\u00f3, passant per l&#8217;especialitzaci\u00f3 de les cadenes de subministrament com a serveis, la irrupci\u00f3 del comer\u00e7 electr\u00f2nic i la gesti\u00f3 de la log\u00edstica inversa. Sempre en evoluci\u00f3, <\/span><b><span data-contrast=\"none\">l&#8217;\u00e0rea d&#8217;Operacions ha buscat respondre als compromisos amb el client d&#8217;una forma eficient i sostenible<\/span><\/b><span data-contrast=\"none\"> en el temps per al negoci.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Ara m\u00e9s que mai, immersos en un entorn cada vegada m\u00e9s vol\u00e0til, incert, complex i ambigu, <\/span><b><span data-contrast=\"none\">les Operacions segueixen en constant transformaci\u00f3 per mantenir l&#8217;equilibri entre cost, servei i qualitat.<\/span><\/b><span data-contrast=\"none\"> Aquests canvis en l&#8217;entorn estan fent de la <\/span><b><span data-contrast=\"none\">transformaci\u00f3 digital una necessitat<\/span><\/b><span data-contrast=\"none\">. A trav\u00e9s d&#8217;ella, les Operacions <\/span><b><span data-contrast=\"none\">evolucionaran cap a ecosistemes intel\u00b7ligents, interrelacionats i altament eficients,<\/span><\/b><span data-contrast=\"none\"> de manera que puguin respondre a les necessitats dels clients i consumidors de la forma m\u00e9s proactiva i assequible possible. Aquesta transformaci\u00f3 necessitar\u00e0 l<\/span><b><span data-contrast=\"none\">&#8216;adaptaci\u00f3 de processos, fluxos, capacitats i habilitats en qualsevol organitzaci\u00f3<\/span><\/b><span data-contrast=\"none\">. Ser\u00e0 indispensable con\u00e8ixer aquestes palanques de canvi per gestionar adequadament el negoci i mantenir la seva competitivitat. A continuaci\u00f3, coneixer\u00e0s qu\u00e8 \u00e9s la Direcci\u00f3 d&#8217;Operacions i quines funcions t\u00e9 dins de qualsevol companyia.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-46048 size-full\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2020\/10\/direccion-operaciones.jpg\" alt=\"\u00bfQu\u00e9 es la direcci\u00f3n de operaciones?\" width=\"750\" height=\"300\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Que_es_la_direccio_doperacions\"><\/span><span class=\"TextRun SCXW22572425 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\">Qu\u00e8<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\">\u00e9s<\/span><span class=\"NormalTextRun SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\"> la <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\">direcci\u00f3<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\">d&#8217;operacions<\/span><span class=\"NormalTextRun SCXW22572425 BCX0\" data-ccp-parastyle=\"heading 2\">?<\/span><\/span><span class=\"EOP SCXW22572425 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:540}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">La <\/span><b><span data-contrast=\"none\">Direcci\u00f3 d&#8217;Operacions<\/span><\/b><span data-contrast=\"none\"> \u00e9s l&#8217;encarregada d&#8217;<\/span><b><span data-contrast=\"none\">implementar els objectius estrat\u00e8gics de l&#8217;empresa<\/span><\/b><span data-contrast=\"none\">. Aix\u00ed doncs, la Direcci\u00f3 d&#8217;Operacions <\/span><b><span data-contrast=\"none\">gestiona els recursos<\/span><\/b><span data-contrast=\"none\"> necessaris per <\/span><b><span data-contrast=\"none\">desenvolupar<\/span><\/b><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">produir i distribuir b\u00e9ns o serveis<\/span><\/b><span data-contrast=\"none\"> que satisfacin les necessitats dels clients.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">L&#8217;\u00e0rea d&#8217;Operacions \u00e9s un pilar b\u00e0sic i imprescindible per a la competitivitat de l&#8217;empresa<\/span><\/b><span data-contrast=\"none\">, i est\u00e0 involucrada des del desenvolupament del producte\/servei, passant per la cadena de subministrament -compres, producci\u00f3\/execuci\u00f3 projectes i log\u00edstica (transport i magatzems)- fins a l&#8217;atenci\u00f3 al client. Gestiona productes o serveis, instal\u00b7lacions, inventaris, fluxos f\u00edsics i financers, gestiona informaci\u00f3 i, sobretot, persones.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">La planificaci\u00f3, l&#8217;aprovisionament, l&#8217;execuci\u00f3, el lliurament i les devolucions s\u00f3n activitats intr\u00ednseques a l&#8217;\u00e0rea d&#8217;Operacions que determinen la capacitat de resposta del negoci i el cost unitari dels productes\/serveis. D&#8217;aqu\u00ed la rellev\u00e0ncia de tenir de la figura del<\/span><b><span data-contrast=\"none\"> director d&#8217;operacions<\/span><\/b><span data-contrast=\"none\">. Ja saps qu\u00e8 \u00e9s la direcci\u00f3 d&#8217;operacions i coneixes la figura del director d&#8217;operacions, per\u00f2, quines funcions t\u00e9?<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-46052\" src=\"https:\/\/blog.euncet.com\/wp-content\/uploads\/2020\/10\/diretor-operaciones.jpg\" alt=\"Funciones del director de operaciones\" width=\"750\" height=\"300\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Funcions_del_director_doperacions\"><\/span><span class=\"TextRun SCXW33225088 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW33225088 BCX0\" data-ccp-parastyle=\"heading 2\">Funcions<\/span><span class=\"NormalTextRun SCXW33225088 BCX0\" data-ccp-parastyle=\"heading 2\"> del director <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW33225088 BCX0\" data-ccp-parastyle=\"heading 2\">d&#8217;<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW33225088 BCX0\" data-ccp-parastyle=\"heading 2\">operacions<\/span><\/span><span class=\"EOP SCXW33225088 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:540}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"none\">El perfil del director d&#8217;operacions ha esdevinvertit, amb el pas dels anys, en un <\/span><b><span data-contrast=\"none\">c\u00e0rrec estrat\u00e8gic<\/span><\/b><span data-contrast=\"none\"> per a les organitzacions. \u00c9s la <\/span><b><span data-contrast=\"none\">persona executiva que lidera les operacions de l&#8217;empresa<\/span><\/b><span data-contrast=\"none\"> i <\/span><b><span data-contrast=\"none\">gestiona els recursos<\/span><\/b><span data-contrast=\"none\"> de la companyia per <\/span><b><span data-contrast=\"none\">assegurar la implementaci\u00f3 dels plans<\/span><\/b><span data-contrast=\"none\"> de negoci.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">La seva <\/span><b><span data-contrast=\"none\">missi\u00f3<\/span><\/b><span data-contrast=\"none\"> ja no \u00e9s nom\u00e9s la d&#8217;assegurar la cadena de valor en l&#8217;end-to-end (de prove\u00efdor a client) tamb\u00e9 \u00e9s la de <\/span><b><span data-contrast=\"none\">maximitzar l&#8217;efic\u00e0cia dels processos, minimitzar costos i adaptar l&#8217;organitzaci\u00f3<\/span><\/b><span data-contrast=\"none\"> per <\/span><b><span data-contrast=\"none\">garantir la rendibilitat<\/span><\/b><span data-contrast=\"none\"> de la companyia a <\/span><b><span data-contrast=\"none\">llarg termini.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Ser director d&#8217;operacions comporta una gran responsabilitat. D&#8217;aquesta figura dep\u00e8n que es compleixin les directrius establertes per a la implementaci\u00f3 dels plans de negoci. Per a aquest perfil es requereixen persones amb gran habilitat de <\/span><b><span data-contrast=\"none\">lideratge<\/span><\/b><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">comunicaci\u00f3 <\/span><\/b><span data-contrast=\"none\">efica\u00e7, talent per a la <\/span><b><span data-contrast=\"none\">planificaci\u00f3 estrat\u00e8gica<\/span><\/b><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">proactivitat<\/span><\/b><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">resoluci\u00f3 de problemes <\/span><\/b><span data-contrast=\"none\">i <\/span><b><span data-contrast=\"none\">presa r\u00e0pida de decisions<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"ENTRE_LES_SEVES_PRINCIPALS_FUNCIONS_HA_DE\"><\/span><span class=\"TextRun SCXW214810026 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214810026 BCX0\" data-ccp-parastyle=\"heading 3\">ENTRE LES SEVES <\/span><\/span><span class=\"TextRun SCXW214810026 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214810026 BCX0\" data-ccp-parastyle=\"heading 3\">PRINCIPALS FUNCIONS <\/span><\/span><span class=\"TextRun SCXW214810026 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW214810026 BCX0\" data-ccp-parastyle=\"heading 3\">HA DE:<\/span><\/span><span class=\"EOP SCXW214810026 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:300,&quot;335559739&quot;:150,&quot;335559740&quot;:450}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Establir l&#8217;estrat\u00e8gia de l&#8217;\u00e0rea d&#8217;Operacions conforme a l&#8217;estrat\u00e8gia de la companyia.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Assegurar els resultats de servei, cost i qualitat conforme els objectius definits per la companyia, mitjan\u00e7ant la gesti\u00f3 eficient dels recursos de l&#8217;\u00e0rea.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Garantir els requisits marcats pel marc regulador del sector en el qual opera i la legislaci\u00f3 vigent.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Millorar de forma cont\u00ednua els indicadors de funcionament, maximitzant la productivitat de l&#8217;\u00e0rea.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Definir el pla d&#8217;inversions segons les necessitats de la companyia.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Gestionar el dossier de productes des del seu desenvolupament fins al lliurament a client.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Definir l&#8217;estrat\u00e8gia de compres i pol\u00edtica de prove\u00efdors.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Gestionar la capacitat en funci\u00f3 de la demanda.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">En companyies de transformaci\u00f3 de productes, gestionar els centres productius i log\u00edstics per garantir la seva efici\u00e8ncia en termes de servei, cost i qualitat; maximitzant outputs i minimitzant inventaris.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">En companyies de prestaci\u00f3 de serveis, gestionar els projectes per garantir la seva efici\u00e8ncia en termes de servei, cost i qualitat.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Assegurar l&#8217;atenci\u00f3 al client i gestionar el flux d&#8217;informaci\u00f3 rellevant per a la companyia.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Assegurar el flux financer en tota la cadena de subministrament.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Gestionar els recursos humans de l&#8217;\u00e0rea a nivell organitzatiu i a nivell d&#8217;habilitats necess\u00e0ries per assolir els objectius del negoci.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Ara que ja coneixes qu\u00e8 \u00e9s la Direcci\u00f3 d&#8217;Operacions i quines funcions t\u00e9, descobreix m\u00e9s sobre la figura del director d&#8217;operacions i l&#8217;administraci\u00f3 i direcci\u00f3 d&#8217;operacions log\u00edstiques amb els <\/span><a href=\"https:\/\/www.euncet.com\/ca\/executive-education\/\" target=\"_blank\" rel=\"noopener\"><b><span data-contrast=\"none\">Executive Program de l&#8217;Euncet Business School,<\/span><\/b><\/a><span data-contrast=\"none\"> amb els quals et formar\u00e0s per ocupar un dels llocs en auge per a les organitzacions.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:1,&quot;335557856&quot;:16777215,&quot;335559685&quot;:-225,&quot;335559737&quot;:-225,&quot;335559738&quot;:0,&quot;335559739&quot;:338,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Una de les \u00e0rees funcionals de qualsevol empresa \u00e9s la Direcci\u00f3 d&#8217;Operacions (DO). Ser conscient de la seva rellev\u00e0ncia pot ser un factor decisiu per al rumb del negoci.\u00a0 Al llarg de les \u00faltimes d\u00e8cades amb la globalitzaci\u00f3 dels mercats, les operacions han experimentat canvis significatius. S&#8217;han transformat els processos i les organitzacions de les [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":46129,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[455],"tags":[],"class_list":["post-62949","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-operacions-scm-i-logistica"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Direcci\u00f3 d\u2019operacions: quines s\u00f3n les seves funcions | Euncet<\/title>\n<meta name=\"description\" content=\"Qu\u00e8 \u00e9s la Direcci\u00f3 d&#039;Operacions i quines funcions t\u00e9 dins d&#039;una organitzaci\u00f3? 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