935 476 066
680 582 321Conflict Management & Resolution Course
From Conflict Management to Organizational Transformation
Conflict Management Course Details
Start: 09/11/2026
Duration: 6 days
Modality Online: 6 sessions from 6:00 pm to 8:00 pm (in streaming)
Campus: Online
Language: Spanish
The Conflict Management Course at Euncet Business School provides practical tools grounded in neuroscience, conscious leadership, and strategic communication to transform conflict situations into opportunities for growth and productivity.
Participants will develop the skills required to manage and resolve conflicts ethically, constructively, and effectively, strengthening collaboration and well-being within their teams and organizations. The program also integrates mediation principles and conflict management frameworks, essential for addressing tensions from a collaborative perspective.
Throughout the course, participants will explore how individuals react to high-pressure situations, how to regulate emotions, and how to apply conflict management strategies that foster cooperation, creativity, and trust in professional environments. From a Culture of Peace and conflict management perspective, they will learn how to turn complex situations into genuine opportunities for learning and organizational improvement.
Euncet Business School's own degree.
Academic Information
Conflict Management Course
CAMPUS:
Online (in streaming)
SPOTS:
20
DATE:
November 9, 10, 16, 17, 23 and 24
PRICE:
420 €. Special price for workers of companies with an agreement or Alumni: 320€.
Course Format
6 DAYS ONLINE
November 9, 10, 16, 17, 23 and 24
12 HOURS
The training, lasting 12 hours, will be carried in Streaming
4 HOURS PER WEEK
The course is divided into 6 theoretical-practical sessions of 2 hours each, held in the afternoons from 6 p.m. to 8 p.m.
THEORETICAL-PRACTICAL TRAINING
Interactive group dynamics ensure immediate applicability.
- CERTIFICATE OF PARTICIPATION
To obtain the course participation certificate, it is essential to have attended at least 75% of the scheduled sessions.
Conflict Management Course Modules
Module 1: Culture of Peace
- What is a Culture of Peace within an organization?
- Understanding conflict from a human perspective
- Where conflict arises
Module 2: Neuroscience of Conflict
- How the brain functions in conflict situations
- Autonomous nervous system responses to perceived threats
- Survival Mode vs. Creative Mode
- How to guide your team into Creative Mode
Module 3: Error Management
- How do we position ourselves when a team member makes a mistake?
- Recognition and awareness of error
- The phases of the learning process
Module 4: Conflict Transformation
- The Conflict Matrix
- Conflict management, transformation, and resolution
- Tools for conflict analysis and transformation
Module 5: Neuroscience of Happiness
- The brain’s natural capacity for happiness
- How to generate “happiness chemistry” within your team
- Tools for fostering a creative environment
- The leader’s perspective
- Limiting beliefs in leadership
Module 6: Culture of Peace – Prevention
- Tools to reduce and prevent conflict situations, and to facilitate effective conflict transformation within teams
Teaching Team
Conflict Management Course
Objectives of the Conflict Management Course
The course aims to equip participants with practical competencies to address and resolve conflicts in a conscious and constructive manner.
Upon completion, participants will be able to:
- Understand and apply the principles of the Culture of Peace to build more collaborative and respectful teams and organizations.
- Manage and transform conflicts constructively, fostering creative and sustainable solutions.
- Approach mistakes as opportunities for learning and continuous improvement.
- Promote well-being, motivation, and team cohesion.
- Implement practical tools that strengthen trust, cooperation, and effective conflict resolution.
What will you gain from our Conflict Management Course?
The course combines theory and practice, ensuring learning that can be applied from day one. Each session includes interactive dynamics, real cases, and ready-to-use tools suitable for any team or organization.
Participants will learn to:
UNDERSTAND CONFLICT
Analyze how the brain and emotions influence perception and reactions to conflict. Participants will discover the difference between operating in Survival Mode versus Creative Mode, and how each impacts collaboration and decision-making.
ERROR AND EMOTION MANAGEMENT
Learn to treat mistakes as learning opportunities, regulate difficult emotions, and remain composed in tense situations. Coaching-based conflict management techniques will be applied to reduce friction and strengthen team trust.
PRACTICAL TOOLS
Participants will work with concrete instruments to prevent and transform conflict, including analysis matrices, resolution protocols, follow-up templates, and team dynamics that promote cooperation and motivation.
CONSCIOUS LEADERSHIP
Develop a leadership style that promotes safe, creative, and collaborative environments, where leadership, effective communication, and conflict resolution enhance team performance and engagement.
Other Euncet Postgraduate Courses
Frequently Asked Questions
Conflict Management Course
The program is designed for professionals and leaders across all sectors who wish to develop conscious leadership skills, enhance communication, and foster collaboration within their teams. It is particularly suitable for middle managers, team leaders, project managers, and Human Resources professionals.
Está dirigido a profesionales y líderes de todos los sectores que quieran desarrollar habilidades de liderazgo consciente, mejorar la comunicación y fomentar la colaboración en sus equipos. Especialmente indicado para mandos intermedios, responsables de equipo, líderes de proyecto y profesionales de Recursos Humanos.
The course combines theory and practice through interactive dynamics, real-life cases, and tools that can be implemented immediately. It differentiates itself from other leadership programs by integrating neuroscience, coaching-based conflict management, Culture of Peace principles, and specific techniques for conflict transformation to promote safe, creative, and collaborative environments.
Participants will learn to lead with clarity and composure, manage conflicts constructively, transform mistakes into learning opportunities, strengthen team trust and motivation, and apply practical tools that enhance communication, collaboration, and workplace conflict management.
Xavier Fabregat
Executive Education and Corporate Training Advisor
